Facebook buys online customer service startup Kustomer

Facebook on Monday announced it is buying a startup specializing in helping businesses interact with customers online. The acquisition of five-year-old Kustomer comes as the leading social network continues to weave e-commerce into offerings, particularly its WhatsApp and Messenger messaging services. More than 175 million people contact businesses via WhatsApp daily, and the number is…

Experts see wealth creation as missing link to tackling unbanked population in Nigeria

Over 90 percent of financial technology (fintech) companies are focused on providing payment services leaving only a few to offer savings and lending to individuals and businesses. Experts at the Nigerian Fintech: State of Play moderated by Economist Intelligence Unit and sponsored by Mastercard, said more operators are needed in the digital savings and lending……

No improperly registered sim on networks — Pantami

Minister of Communications, Dr. Isa Ibrahim Pantami By Emmanuel Elebeke The Minister of the Federal Ministry of Communications and Digital Economy, Dr Isa Ali Ibrahim Pantami, has dismissed the claim that the Senate summoned him concerning the role of communication devices in national security. The Minister in a statement made available to media said the…

YouTube hosts Black Africa creators’ week to spur new talents across continent

The first virtual YouTube Black Africa Creators Week has started this week, dedicated to engaging, educating, and inspiring African creators to grow on the platform. Highlights of the 1-week program include expert-led masterclasses covering topics like assessing channel performance and engaging a community, and understanding YouTube’s monetisation policies, among others, according to a statement by……

Apple security chief allegedly tried to bribe police with iPads

Apple’s global security director has been charged with bribery for allegedly offering hundreds of iPads to Californian law enforcement officers in exchange for weapons permits for company employees. Chief Security Officer Thomas Moyer promised to give the Santa Clara County sheriff’s office 200 iPads, worth about $70,000, in exchange for concealed weapons permits (CCW), the…

Ministry of Finance backs SEC’s move to regulate cryptocurrency space in Nigeria

The Ministry of Finance said it is working with the Securities and Exchange Commission (SEC) to provide a regulatory environment for blockchain space, particularly as it relates to cryptocurrencies in Nigeria. Armstrong Takang, special adviser to ICT, Minister of Finance disclosed this at the ‘Fintech in Nigeria. State of Play’ event organised by The Economists……